Who We Are
Trusted Training & Compliance Experts for the Insurance Industry

We help general insurance brokers and underwriting agencies build capability, meet compliance, and operate with confidence. From tailored training to best practice reviews and audit support, GSI delivers credible, practical solutions backed by deep industry expertise

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What We Offer

Trusted expertise. Strategic insight. Uncompromising quality.

GSI is more than a training provider—we’re a strategic partner to the general insurance industry. Our team brings deep operational experience and respected expertise across business, compliance, and regulatory frameworks. Every product, service, and document we deliver reflects our commitment to precision, integrity, and practical impact. When it comes to insurance capability, we don’t just meet the standard—we help define it.

The GSI Difference

About GSI

Meet Our Director

GSI Professional Services is recognised as a leading provider of Compliance and Training services to General Insurance intermediaries and distributors in Australia and across the Asia-Pacific region.

We believe that all of these areas should not exist in isolation of each other. They all interact. This has led GSI to develop services that can be used to build a framework to assist a business to run efficiently, compliantly and profitably whilst managing business risk. We believe excellence can be achieved through this holistic approach to business management.

Insurance markets are heavily regulated and our team who all have extensive industry experience and the relevant background to understand our client’s business and understanding of those regulations can assist our clients to benefit from our on-ground support and expertise.

At GSI, we embrace the following values and behaviours for our organisation and those who work with us:

We embrace behaviours that promote integrity and contribution to our business communities
We take responsibility for our actions, both at the level of the individual and as an organisation
We embrace the values of achievement, recognition, success and competence
We seek and espouse communication, teamwork, and connection to our business communities
We demonstrate self respect and loyalty

David Mills – Managing Director, GSI Professional Services With over 40 years of experience in the insurance industry, David Mills is a respected leader known for his deep technical expertise, strategic insight, and unwavering commitment to professional standards. His career spans senior roles with major insurers and brokers—including Allianz, Aon, Willis, and NZI—as well as founding and managing his own underwriting agency. David’s hands-on experience covers everything from licensing and compliance to product development, dispute resolution, and Lloyd’s binding authority management.

As the driving force behind GSI Professional Services (formerly Gold Seal International), David brings a performance-driven mindset and a strong P&L orientation to every engagement. He’s worked extensively with ASIC and APRA as a Responsible Manager and has served on the Insurance Council of Australia’s Professional Indemnity sub-committee, reinforcing his reputation as a trusted advisor in governance, risk, and regulatory matters.

David’s leadership ensures that GSI’s training, audit, and compliance services are not only technically sound but also strategically aligned with the evolving needs of general insurance brokers and underwriting agencies across Australia and the Asia-Pacific.

Brief History Of GSI

The key to our market reputation is our collective desire to assist our clients beyond expectation. This has been built up over the past 16 years and is reflected in our values and behaviours.

Our team members are respected for their industry knowledge and expertise.

Gold Seal International services broadened and made available to Australia and the Asia-Pacific region as part of its split from Steadfast Group focused GoldSeal Practice Management, under the guidance of David Mills.

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Commenced broking compliance in New Zealand

Gold Seal International rebrands as GSI Professional Services.

Gold Seal International launched to focus on supporting Lloyd’s managing agents.

Launched goldseal campus, our online learning environment.

Gold Seal sold the interests in the law firm to the other partners in the business.

Gold Seal established a Registered Training Organisation to deliver RG146 mandated qualifications to General Insurance intermediaries.

Gold Seal began providing training and professional development services for Brokers in 2004.

Gold Seal established an HR/IR practice specialising in the financial services sector. Established a law firm (Gold Seal Legal).

Gold Seal's operation expanded substantially; introduced its first coverholder audit services to three Lloyd’s Managing Agents and extended its services to assist brokers, underwriting agents and Managing Agencies to implement the new financial services reforms in Australia.

Gold Seal established to provide risk management and advisory consulting services to General Insurance intermediaries.

David Mills – Founder & Managing Director, GSI Professional Services With over 40 years of experience in the insurance industry, David Mills is a respected leader known for his deep technical expertise, strategic insight, and unwavering commitment to professional standards. His career spans senior roles with major insurers and brokers—including Allianz, Aon, Willis, and NZI—as well as founding and managing his own underwriting agency. David’s hands-on experience covers everything from licensing and compliance to product development, dispute resolution, and Lloyd’s binding authority management.